Like you, we have high expectations. And, while what we do at InTouch at Home is impressive, it’s really how we do it that makes the difference. And, as you might expect, the how has everything to do with our people…they are the real difference-makers. Just ask our clients.
They are experienced, passionate, caring, trained, and dedicated. Each staff member is rigorously screened, which includes a criminal background check, DMV record review, and an evaluation of their care-related skills and experience. Our comprehensive training program ensures their skills stay sharp and current on the latest caregiving trends. Our staff begins their careers at InTouch with a four-stage training process that includes orientation to policies, industry standards, hands-on care, dementia care issues, client safety, first aid, and concludes with shadowing and competency verification. At InTouch at Home, our ongoing training and education raises the bar on industry standards.
We also share this expertise with caregivers and other industry professionals by offering monthly educational opportunities which enhance the quality of life for older adults.
Finding extraordinary people does not come easily but by making our care associates part of the InTouch at Home team with full employment benefits, we’re able to boast some of the lowest turnover rates in the home care industry. It’s a statistic that we’re especially proud of as it ensures continuity of care for our clients.